How soon will I see results?
It depends on the channel and the two have to be separated. Ads bring visits the same day they are approved, and cost per lead settles around the fourth week. SEO takes 3 to 6 months to move meaningfully. That is why we almost always start with both: the ads keep the enquiries coming while the ranking matures.
Is ad spend paid separately from the fee?
Yes, and they are two payments to two different recipients. The management fee is our work and we invoice you for it. The ad spend is charged by Google, Meta or TikTok directly to your company's card, registered on your own ad account. That money never passes through Búho.
How much should I put into ad spend?
There is no figure that suits everyone: it depends on the trade, on what a click costs in your category and on how many leads you need a month to fill your diary. In the diagnosis we work out the minimum at which the campaign can learn in your particular case, and if that number does not work for you, we say so before starting.
Who owns my Google Ads account and my pixel?
Yours. The accounts are registered in your company's name and we come in as guest users. The Meta pixel, the TikTok one and the Google tags live in your Tag Manager container. If you change agency tomorrow, you remove our access from your panel and keep the full history, which is what really matters.
Is there a minimum term?
We do not insist on tying you in. We work month to month and notice is one month, so campaigns can be closed and everything handed over tidily. If in a particular case we propose a commitment to a term, it goes in the proposal with the reason, and you decide whether to take it.
What reports do I get and how often?
A monthly report within the first five business days, with half an hour of meeting to go through it. You also have a Looker Studio dashboard open all month and direct access to your Ads and Meta accounts, so you do not depend on us to look at the day's spend.
Do you produce the content or do I supply it?
Normally we produce it: copy, graphics and short video. What we do need from you are real photos of your premises, your products or your team, because content with stock photography performs worse. If you have a photographer or material of your own, we use it and the production work goes down.
Do you work with my in-house community manager?
Yes, and on several accounts it is the best arrangement. We build the strategy, the calendar and the creatives, and your person posts and answers comments, which is what they do well in your voice. Who does what is set out in the proposal so nobody duplicates work.
What happens if the leads do not come?
It gets reviewed in the monthly meeting with the data in front of us and the plan changes: the campaign, the keyword, the landing page or the offer. What we will not do is promise you a number of leads per month in the contract, because that depends on your budget, your competition and your own speed of response. Anyone who signs up to it is guessing.
How do you measure return if I sell on WhatsApp?
By tagging the WhatsApp click as a conversion and using a different preloaded message per ad, so you know where each chat came from. And if you also use
the shared inbox, every conversation keeps its source and its assigned salesperson, and that is when you can close the loop between what was spent and what was sold.
Do I have to rebuild my site before running ads?
Not always, but sometimes yes and we would rather say so early. If the site takes five seconds to load on a phone or the form reaches nobody, paying for clicks is throwing money away. In the diagnosis we mark what absolutely has to be fixed before starting and what can wait. If it needs rebuilding, that is
another conversation and is quoted separately.
Is this business of appearing in ChatGPT or Perplexity real?
It is real and it is already a line of work, though it has to be said without overstating: nobody controls what a model answers. What is done is marking up your site with schema.org, publishing pages that answer whole questions and keeping your company's details identical everywhere. Then each month we review what the assistants answer when asked about your trade.
Can you run just Google Ads and nothing else?
Yes. All eight lines are bought separately. What we do not do is take on an ad account without first getting the measurement connected, because without GA4 and declared conversions the report becomes an opinion and two months later we do not know what to switch off.
Do you serve outside Lima?
Yes, across Peru and in Colombia too. The account is run by video call, WhatsApp and email. Campaigns are targeted to the area you can genuinely serve: there is no point paying for clicks from Arequipa if your delivery only reaches North Lima.